Shipping policy
At Welove Creations, we are committed to providing you with a reliable and transparent shipping experience. Please review the following information regarding order processing, shipping options, delivery times, and related policies.
Processing Time
Orders are typically processed and shipped within one (1) business day from the date of purchase, excluding weekends and holidays. During high-volume periods such as promotions or seasonal sales, processing times may be slightly extended. We appreciate your understanding and patience during these times.
Shipping Methods
We offer a variety of shipping options to meet your needs, including standard tracked shipping and expedited shipping. The availability of shipping methods depends on your destination and the contents of your order. All shipments include tracking.
Shipping Times & Rates
Shipping Rates
Shipping charges are based on destination, weight, and dimensions of your order. All applicable shipping options and rates will be shown at checkout.
Delivery Times
Estimated delivery times vary depending on the selected shipping method and delivery location. While we make every effort to ensure timely delivery, delays may occur due to weather, customs, or carrier issues. Welove Creations is not liable for such delays.
Change of Shipping Address
If you need to change the shipping address after placing an order, please contact us as soon as possible. We will do our best to accommodate your request. However, once the order has been processed or shipped, changes cannot be guaranteed.
Order Cancellation
You may request cancellation within 12 hours of placing your order by contacting our team at hello@welovecreations.com. After that period, the order may already be in processing or transit and cannot be modified or cancelled.